We exchange the coin you send for the coin you ask for. You choose both sides, give an address on the receiving coin’s network, and send the deposit to the one-time address we show you. The coin you asked for arrives at the address you gave.

Not every coin can be sent to us. A coin is available to send only where we can detect and process a deposit on its network, and available to receive only where our exchange partners can deliver it. Monero can be received but not sent. The panel offers exactly the directions that are open at that moment.

There is no registration, no email, no password and no profile. An order is identified by its id, and that id is the only thing needed to reopen it and the chat attached to it. We do not ask who you are and we have no identity verification to fail.

Rates float: the quote you see is the market rate at that moment, and the final amount is determined when your deposit is confirmed, not when you opened the page. Our commission is a percentage shown before you commit, and the network fee is shown as its own line. We do not round quietly.

Part of the exchange may be executed through third-party liquidity, whose own spread and fees are reflected in the amount quoted to you.

Each order gets its own deposit address, watched for a limited window shown on the order page. A deposit that arrives after the window, or on a different network than the one stated, is not processed automatically and needs a human. Open the chat with your order id.

Each coin has bounds shown on the exchange panel. A deposit below the minimum cannot be exchanged and cannot be returned automatically because network fees would consume it; it is held for manual review. A deposit above the maximum is held until an operator can process it in batches.

If an exchange cannot complete — because liquidity failed, a pair halted, or an asset became unavailable — the deposit is returned to the address it was sent from, minus the network fee required to send it. You do not have to give us anything for that: the sending address is already in the transaction.

One exception, and it is worth knowing before you pay. If you deposit from an exchange account or a custodial wallet, the sending address belongs to them and often cannot credit an incoming return — the funds arrive and are not attributed to you. Deposit from a wallet you hold the keys to, or open the chat with your order id and give us an address you control.

Returns are executed by an operator, not by code, so they take longer than the exchange itself.

The chat on your order page is the only support channel. It connects to the people who run the service. Messages are encrypted at rest and accessible only with the order id or by an operator.

We do not discuss orders on forums, in public channels, or over email. If someone claiming to be us asks you to continue elsewhere, they are not us.

The service runs on clearnet and as an onion service. Both reach the same backend; an order created on one can be viewed and chatted in on the other using the same id.

The only authentic onion address is the one published on our PGP key page and in our signed forum announcements. Anyone offering an alternative mirror is not affiliated with us.

We cannot reverse a completed transaction. Once the coin has been sent to the address you provided, the exchange is finished and irreversible. We cannot recover funds sent to the wrong address, on the wrong network, or with missing memo tags on networks that require them.

Blockchain confirmation times are outside our control. An exchange begins only after your deposit reaches the required number of confirmations.

We may change these terms by updating this page. The terms that govern an exchange are the terms that were live when the order was created.